For bookings or enquiries please email us or call on 01909 560110           
 

    The Big Tops - Party! - Terms and Conditions

1. The Big Tops is available for parties at the following times:  9.30am - 4.30pm (last booking). There will be a party crossover of ½ hour. Exclusive use is available on request (6.30pm-8.30pm) and is subject to a minimum charge of £300 (you can arrange your own food or we can cater at additional costs). Parties are subject to a minimum number of 10 children.
    
2. Any child attending at party times but not included in party numbers will be charged for at normal play session rates.
    
3. Socks and long sleeves must be worn when using play equipment. Socks can be purchased from the reception desk if necessary.
    
4. A £25 non-refundable deposit is required within 7 days of booking. Confirmation of numbers must be received at least 48 hours before the party date. This confirmed number will be the minimum charged for.
    
5. Injured or unwell children should not attend.
    
6. "Rules of Play", which are displayed at reception must be adhered to at all times.
    
7. Adult supervision by parents/guardians must be to a ratio of 1 adult per 5 children.
    
8. A Birthday cake is not provided, but should you wish to bring one we will cut it and wrap it to take home.
    
9. Payment on the day is required by cash or cheque (there is a cash machine onsite - charge £1.75 per withdrawal).


10. If multiple birthday presents are required then there will be a charge of £5.00 for each additional birthday present above the original booking.


You can download a copy of our Terms and Conditions here.